Frequently Asked Questions

The frequently asked questions below, provide answers to some of the most common questions that come up about Anchor-Ventana.

For additional information, give us a call at (512) 645-3157 or visit our showroom in Round Rock, TX at 1609 Chisholm Trail, Suite 100.

Repair / Replace Questions

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Yes, you can find a selection on our website, visit our showroom, or call to speak to a customer consultant and they will assist you.

View Hardware Selections By Product Type:

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Yes, but it depends on the type of repair. For more information, please call our office or fill out a form on our website.

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Unfortunately, if there is a crack in your glass we will need to replace the entire piece. Give us a call at (512) 645-3157 or for more information, visit our showroom in Round Rock, TX at 1609 Chisholm Trail, Suite 100.

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No, a glass table top can not be repaired. Give us a call at (512) 645-3157 or for more information, visit our showroom in Round Rock, TX at 1609 Chisholm Trail, Suite 100.

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Glass shouldn’t be rusted or flaking. For more information, please call our office or fill out a form on our website.

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Contact us at our office, (512) 645-3157, for more information on it. We will send someone to look at it.

Product Questions

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Yes, we do create custom glass shapes. For more information give us a call at (512) 645-3157 or for more information, visit our showroom in Round Rock, TX at 1609 Chisholm Trail, Suite 100.

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We only sell frosted (saten) glass and window film.

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Yes they are located in the Glass handrail section of both residential and commercial.

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Yes they are located in the Table top section. For more information contact us at our office, (512) 645-3157 or fill out a form on our website.

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No, we do not sell window tinting.

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Yes, they are in Colored Glass and Door Insert Sections. Contact us at our office, (512) 645-3157, for more information on it.

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Yes, we do sell one-way mirrors and doors. For more information contact us at our office, (510) 645-3157.

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Depends on the type of glass used. Give us a call at (512) 645-3157 or for more information, visit our showroom in Round Rock, TX at 1609 Chisholm Trail, Suite 100.

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We offer a wide variety of thickness and colors as well as glass for mirrors, showers, etc.

Sizing Questions

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We have standard sizes, but most of our work is custom. Please contact us at our office, (512) 645-3157, for more information.

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Depends on the thickness of the glass. Please contact us at our office, (512) 645-3157, for more information.

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The glass we create is anywhere from 1/8″ to 2″ thick.

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We have a wide variety of mirror frames to choose from. Contact our office or fill out a form for more information.

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The maximum length varies on the type of glass you want. Please contact our office for more information on this.

Services Questions

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Yes, we can hang your mirror. Call us today or fill out a form to get started.

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Unfortunately, we can not cut or grind down your glass.

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We can cut holes in Mirrors. Call our office today for more information, (512) 645-3157.

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Anchor-Ventana does not install doggy doors.

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It depends on the application if we are able to install operable or moving windows. Contact us at our office to find out more information.

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Yes, we do install swinging glass doors. Call our office, (512) 645-3157, or fill out a form for more information.

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We will send a trained technician to take the measurements. You may also provide measurements, but will have to sign an agreement that we are not responsible if the glass doesn’t fit properly. It is best to let us measure.

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No. We only work on residential and commercial business buildings. Visit our idea gallery for a list of what we install.

Location Questions

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No, Anchor-Ventana does not ship glass.

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No, Anchor-Ventana only works in Texas.

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We provide glass in Central Texas and the Greater Austin Area.

General Questions

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No, call or submit a request online to get started today.

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Yes, we do provide samples for you. Contact us today to get started.

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To determine if impact resistance glass is needed, it will be in the specs from an architect. For more information, please call our offices (512) 645-3157.

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The installation process varies on the type of product being installed. Contact us today, (512) 645-3157, for more information.

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The time to install a project varies on the type of product. Please call our office today for more information.

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Anchor-Ventana will not install glass that was bought somewhere else.

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Our recommendation for the best way to clean shower doors is by using microfiber cloths.

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We take Cash, Check, Credit Card at Anchor-Ventana.